United Taxi offers the fastest, most convenient taxi service in the greater Los Angeles, San Fernando Valley and South Bay areas. With rigorous safety standards, a computerized dispatch system and credit-card convenience in each vehicle, we promise complete customer satisfaction with each and every ride.
OUR STATE OF-THE-ART COMPUTERIZED DISPATCH SYSTEM
United Taxi uses the highest technology available to dispatch vehicles quickly and efficiently. Digital Dispatch Systems (DDS) provides wireless mobile data systems for the world's most advanced taxi, courier and airport asset-management systems. Its Taxi Track software, used by United Taxi, offers zone- and GPS-based dispatching, Customer Callout, digital Thomas GuideTM maps and Driver Cashiering packages that greatly enhance the quality of our service.
United Taxi is now using Automatic Call Taker technology (ACT) for your convenience. ACT saves your time in just 7 seconds your taxi order is processed and dispatched automatically. You can also check your order through the same system the status of the order after few minutes. Why wait on line and waste your time! ACT connects you to an automated system 24/7 so you can place your regular taxi request in seconds, no more waiting on the line for "the next available operator to assist you" however, you can always reach a live operator when you have specific taxi needs.
United Taxi's average response time is twice as fast as companies using older, non-digital systems. Additionally, our state-of-the-art system allows us to give our customers highly accurate arrival-time estimates and gives our owner-drivers a back-up source of information on alternate routes.
SAFE, COURTEOUS DRIVERS
At United Taxi, safety and courtesy are among our highest concerns. Each of our owner-drivers must have a better driving record than the one required by the City of Los Angeles Department of Transportation and maintain a clean, neat and safe vehicle for an enjoyable ride. We know that a safe and courteous driver is the cornerstone of our business. United Taxi has the lowest complaint ratio in the Southland, thanks to our rigorous safety and courtesy standards:
- All drivers are familiar with the areas they service.
- All drivers have clean driving records and have passed a defensive-driving test.
- All drivers have attended a sensitivity training course and do not discriminate by age, physical ability, gender or sexual orientation.
- All drivers are trained to assist disabled passengers.
FULL WHEELCHAIR-ACCESSIBLE SERVICES
The percentage of wheelchair-accessible vehicles in our fleet is well over the 2% requirement set by the City of Los Angeles. Continuing our commitment to quality service, we offer our physically-challenged customers the widest range of wheelchair-accessible vehicles, from sedans to minivans. See more»
United Taxi is happy to work with your business to find the transportation solution that works best for your company. Corporate customers can enjoy unlimited use of our services in several ways (many businesses utilize all of these services). See more»
TRANSPORTATION SERVICES FOR FINER HOTELS
United Taxi is proud to provide exclusive taxi service to finer Southland hotels, including the Westin Century Plaza, Omni Hotel, Hyatt Regency, Los Angeles Airport Marriott and many more.